Nell Kauls, MBA, Senior Product Manager, Thriveworks

What is your current role?

I’ve been with Thriveworks for one year. I am a dedicated Product Manager with 11 years of experience improving the health care system and driving product innovation roadmaps. My areas of expertise are in health care product strategy, new product development, and digital transformation in commercial and payer markets. I use my business skills to create new market entry plans and develop products that meet consumer and client needs, staying focused on delivering high-quality care and value. 

Why did you join the TRUST? What’s your TRUST role?

I joined the TRUST in 2017 when I was working for Optum and was new to the health care industry. I knew I needed a community that understood the challenges and rewards of working in the health care space to progress my career. I currently serve on the Associate Board as the Well-being Retreat Co-Chair.

What has been your favorite part of being a TRUST member?

It has been a dream match between smart, professional women in my industry—health care. I have learned so much from these women—from participating in the Mentorship Program to Associate Board service.

What one word would you use to summarize what the TRUST means to you?


What is the best career advice you’ve received?

I participated in the Mentorship Program as a mentee early in my TRUST membership. My mentor told me to ask myself one simple question when I am thinking I need to make a career change, “Do I still have something to learn from my current role?” It’s a simple question that will tell you so much.

How do you support other women in their leadership journey?

I am now both a formal and informal mentor. I am super open with my network, and always willing to do an intro email. Helping those on their leadership journeys make connections can have a big impact on their lives. 

What do you love the most about the health care industry?

I love being able to make the connection between my work and helping people live healthier lives and get the care they need. 

What is something not many people know about you?

I love rap music!

What’s one thing you can’t live without?

My dog, Jim! He is diabetic and requires 2 shots of insulin a day. It is a small price to pay for his companionship.