Lindsay J. Dittberner

Executive General Manager, Optum Home Delivery Pharmacy Business

What’s your current role?

I’ve been with UnitedHealth Group for over 12 years in various roles and business divisions. I currently run the Optum Home Delivery Pharmacy business, serving more than four million members annually to provide affordable maintenance medications directly to our consumers with ease.

When and why did you join the Women’s Health Leadership TRUST?

I joined the TRUST Board in 2021, previously attending events like the TRUST Forum. I am now co-chairing our annual TRUST Forum this fall.

Do you have a favorite TRUST memory so far?

The TRUST Board meetings with exceptional women leaders in health care energize me. These monthly gatherings motivate me to prioritize a strong network of women leaders to make me better in both my personal and professional life.

How has a mentor helped you most?

I have had a mentor and true sponsor who has helped me navigate new territory in my career, continuing to push me and help me grow. Having a mentor/sponsor is critical to continue growing and learning in leadership and creating new opportunities for career development and acceleration. 

What is the best career advice you’ve received?

Lead with compassion and foster a culture around you that will thrive, a safe place to innovate and fail, and truly push the organization to perform better than yesterday.

What support do you need now to evolve your development as a leader?

As I continue to move into new roles with a more extensive scope and responsibility, I’m looking for executive support and coaching to help me be the best I can be. I want to continue to learn, challenge myself in new ways, and get comfortable being uncomfortable.

How do you support other women in their leadership journeys?

Mentoring/sponsoring is a priority of mine. I have several formal mentees and other informal relationships to provide advice, feedback on a presentation, or just an ear to talk about balancing work and family life.

How do you cope with demanding aspects of your career?

For me, it’s all about flexibility. To balance the needs of my family and professional life, I’m constantly building my schedule to make sure I can make it to lacrosse practice and prepare for my next big presentation. I usually try and get up before my family is awake to have some quiet moments, practice deep breathing and enjoy a cup of coffee to get me started.

How do you maintain or improve your health and well-being?

I’m strict on working out at least a few days a week. I find it one of the most important things to do to keep me active and strong, and it mentally provides an outlet for me.

Do you have words of wisdom that drive you? Get out of your comfort zone. That’s when the magic happens.