Jolene M. Summer Bolster, Executive Administrator, Mayo Clinic Comprehensive Cancer Center

Why did you join the TRUST?

I joined the Women’s Health Leadership TRUST in 2019 at the recommendation of Sharon Gabrielson and Heidi Dieter who spoke very highly of the TRUST and the wonderful networking with phenomenal women leaders.

What one word would you use to summarize what the TRUST means to you?

Inspiration. I have met so many wonderful leaders through TRUST and have been inspired by the various journeys—highlights and hardships in life—that have impacted one personally and/or professionally.

What is the best career advice you’ve received or the best mentoring experience you’ve had?

I have been fortunate to learn so much from many mentors along my career journey. A couple that resonate with me: 1) Treat any conflict/disruption/failure like “water on a duck’s back.” Learn from it in the moment, take the lessons learned to apply in the future and keep moving forward. 2) It’s our job as leaders to pay it forward and support other leaders through mentorship and sponsorship in attaining future growth opportunities, much as the same has been afforded to us.

How do you support other women in their leadership journeys?

In addition to serving as a mentor and executive sponsor for several mentees, I believe strongly in: 1) Setting clear and actionable goals and serving as a sounding board for accountability; 2) Encouraging risk-taking, innovation and bold ideas.  I also create a safe space where others can take risks without fear of failure or criticism; 3) Fostering an inclusive and supportive environment helping others to become the best versions of themselves professionally and personally.

What do you love the most about the health care industry?

As a health care leader, I am most passionate about the profound impact our work has on transforming lives through innovative care, empowering our teams and advancing the frontiers of medical science to create healthier communities.

What is something that not many people know about you?

I spent two years in the AmeriCorps National Civilian Community Corps right after college, based in Charleston, South Carolina.  I always love connecting with AmeriCorps (or Peace Corps) Alumni and learning more about their transformative experiences.

Words of wisdom to live by?

Dare to disrupt the status quo and innovate with courage.